Press information To download a text file of this release, a 250 pixel wide low-res RGB image for web use or a 300dpi CMYK print quality image, go to www.parkfield.co.uk NOTIFIER strengthens customer service and technical support functions Released 15 May 2001 NOTIFIER Fire Systems has promoted Lyn Gann to be Customer Service Manager and Neil Leggett to be Technical Support Manager respectively. They will focus on improving all aspects of the customer service operations, with the primary objective of achieving increased service levels through improved efficiency and simplified procedures. Lyn, Employee of the Year in 1999, will oversee the Customer Service and Returns & Repair operations, focusing on delivering maximum customer satisfaction and improving service turn-around times. Before joining Notifier Lyn held various Customer Service positions at American Express, British Telecom and Chartered Trust. In his new role as Technical Support Manager, Neil will oversee the Technical Support group and provide technical guidance to the Returns operation. Neil has been with NOTIFIER (then Bowcom) since 1989 and has held various positions in engineering, sales & marketing and, most recently, in technical support. He is well respected for his wealth of knowledge, experience and dedication. *** Ends: 154 words *** Notes to Editors. For further information: NOTIFIER contact: David Spencer Marketing Communications Manager NOTIFIER Fire Systems Charles Avenue Burgess Hill RH15 9UF Tel: + 44 (0)1444 230300 fax: + 44 (0)1444 230888 david.spencer@notifier.ltd.uk www.notifier.ltd.uk Agency contact: Nigel May Parkfield Parkfield House Damerham Hants SP6 3HQ tel: + 44 (0)1725 518321 fax: + 44 (0)1725 518378 Nigel_May@parkfield.co.uk www.parkfield.co.uk NOTIFIER Fire Systems is one of the foremost manufacturers and suppliers of equipment for fire detection systems, offering sophisticated, advanced technology fire detection systems and providing the full package of compatible products to the installer. The company is the world's leading manufacturer of analogue addressable control equipment. NOTIFIER Fire Systems is a wholly owned subsidiary of the Honeywell Corporation, a Fortune 50 Company.