Editors are very welcome to attend the seminar as the FIA’s guests. To reserve a place contact Jane Morrison, 01763 273039 or jane@fiasec.demon.co.uk. Fibreoptic Industry Association “Stand Out From the Crowd” one day seminar 14 May 2002 Released 17 April 2002 The FIA is organising a full day seminar at Bisham Abbey, Bucks on 14 May, starting at 09.15, finishing at 16.30. The seminar, aimed at all contractors and installers involved with fibre optic media in LAN and WAN environments, is intended to give the delegates the vital tools and skill sets to enable them to stand out from the crowd in an increasingly competitive, almost commodity, market. It is the first in a planned series of events mixing commercial and technical topics of relevance and interest to those involved with the fibre optic market. The seminar is in two halves. The morning “looking-out” session covers FIA services and how to use them; the use of browser-based technology and CD “soft” documentation to improve system quality assurance and perceived value. A session on network testing, an increasingly important – and much misunderstood – subject, rounds off the first part of the day. In the afternoon, delegates will be treated to the client’s “looking-in” perspective. Two presentations, one from the key consultancy and the other from a major user, will give a detailed view of their criteria that separate the successful supplier from the also-rans. The afternoon sessions will bring fresh insight into what the customer and his advisors actually want and expect – and how to provide it to win the business. The cost, which includes all refreshments and a buffet lunch, is to FIA members £99 + VAT; non members are welcome at a fee of £200 + VAT. Places can be reserved by contacting the FIA Secretariat on 01763 273039 or by e-mail, jane@fiasec.demon.co.uk. *** Ends: body copy 262 words *** Notes to Editors. For further information: FIA commercial contact: Andrew Watson Commercial Director c/o Molex Premise Networks tel: 01489 572111 fax: 01489 559130 arwatson@molex.com FIA administrative contact: Jane Morrison Fibreoptic Industry Association The Manor House Buntingford SG9 9AB tel: 01763 273039 fax: 01763 273255 jane@fiasec.demon.co.uk www.fibreoptic.org.uk Agency contact: Nigel May Parkfield Parkfield House Damerham SP6 3HQ tel: 01725 518321 fax: 01725 518378 Nigel_May@parkfield.co.uk www.parkfield.co.uk The Fibreoptic Industry Association represents more than 80% of UK companies involved in the manufacture or installation of fibre optic components and systems for voice and data communications. The Association provides advice to end-users, runs training and qualification services for its members, contributes to the development of national and international standards and generally represents the interests of the fibre industry. Its web site, www.fibreoptic.org.uk provides a free online reference service to all visitors.